The platinum works pretty good when it works but I have experienced nothing but problems. The first one I purchased started smoking and it smelled like an electrical fire on it's third use. I took it into an authorized service center who later called me back and told me the manufacturer Royal would not authorize repair even though it was still under warranty because I purchased it online and not through an authorized dealer. After a great deal of hassle Royal finally agreed to send me a replacement machine after I paid another $75 dollars to ship the defective machine back. I have used the new Platinum Force they shipped me 7 times now and the extraction pumped failed duirng it's last use leaving us with soggy carpets. Maybe it is just my luck but I cannot recommend this machine.
(165 customers reviews)
Customers Rating=4.0 / 5.0
More Detail For Dirt Devil CE7900 Platinum Force Carpet Extractor
- Dual motorized brushrolls and dual suction nozzles
- Turn off brushroll for straight vacuuming suction
- 8 foot hose for stair, upholstery, and spot cleaning
- Two-year warranty
- Fingertip controls for power switch, brushroll, and solution
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